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About Serenity

Serenity was first established by founder, Amy Jones in 2018. In 2019, co-founder Sarah Nelson joined Serenity and since then Amy and Sarah have been working together to launch Serenity Counselling. 

Serenity works under the guidance of and within the requirements of the BACP.  We are accredited members of the BACP and NCPS.  Our counsellors are qualified and insured therapists who specialise in helping people with their issues.  We are continually growing to achieve our mission and vision statements and become a highly reputable private counselling practice in the North West of England and Wales.

Private counselling fees can be expensive. The NHS usually only provide a free counselling service in cognitive behavioural therapy (CBT), and may only provide a limited number of counselling sessions and there may be excessive waiting lists.

We believe at Serenity that everybody should have access to a counselling service and that is why we offer our services at an affordable rate.

About Serenity: About Me
About Serenity: Image

Opening Hours

Serenity is open Monday - Sunday.

We operate between:

Monday - Thursday     8am till 8pm

Friday                       8am till 4pm

Saturday & Sundays    9am till 12pm

We still operate on bank holidays. 

The only days we will be closed are Good Friday until Easter Sunday and from 24th December until 4th January

About Serenity: Opening Hours
Nature Reflecting on Crystal Glass


About Serenity: FAQ

How do I start counselling with Serenity?

You can either contact us via the website or telephone.

What are your fees?

£35 per hour for either telephone, zoom or face-to-face counselling at our office.

What if I need to cancel?

We require a 24 hour cancellation notice.  This can be communicated via email or telephone. Charges may be incurred if given less than 24 hours notice.

What kind of problems can I discuss?

Counselling can help with a wide range of concerns including but not exclusive to:

  • Abuse

  • Addiction

  • Anger

  • Anxiety and stress

  • Bereavement and loss

  • Carer responsibilities

  • Depression

  • Divorce

  • Eating disorders

  • Health issues

  • Major life changes

  • OCD 

  • Phobias and fears

  • Redundancy and work issues

  • Relationship difficulties

  • Sexuality

  • Trauma

  • Violence

  • Worry

Do I have to do face-to-face counselling?

We have counsellors that are trained and available for telephone/online counselling.

How do I know if the counselling is working?

It’s hard to tell you exactly as you’re the best judge of this.

Here are some of the changes noticed during counselling:

  • I feel less alone, anxious, depressed, sad, overwhelmed, frightened, angry, suicidal etc

  • I can deal better with my problems

  • I know my strengths

  • I feel like I understand and like myself better

  • I notice how hard I was on myself and where that came from

  • I now know my feelings were normal grief emotions and that I’m not alone

  • I know that there is light at the end of the tunnel

  • I know I can seek counselling again in the future, should I ever need it

There may be physical and practical changes too:

  • I sleep better

  • I have ways of calming myself down

  • I don’t argue with people so much

  • I cried with my counsellor, which is a first

  • I’m going out more with friends

  • I don’t self-harm anymore

  • I’m eating better

  • I’m writing a diary

  • I left or strengthened my relationship

  • I got a job

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